Confidentiality, Impartiality and Professionalism

Overview Who is it for? The course ‘Confidentiality, Impartiality and Professionalism’, explains the role of confidentiality, impartiality and professionalism in the interpreters line of work. It provides guidelines to work within and the impacts of these on clients and customers. What job is this course applicable to? Freelance face to face Interpreter Freelance Telephone (Over…

Unlocking your Emotional Intelligence in Interpreting

Overview Who is it for? The course ‘Unlocking your Emotional Intelligence in Interpreting’, introduces emotional intelligence, explaining what it is the science behind it. Hints and tips on how to use emotional intelligence in life. Although this is relevant to anybody, it has been specifically tailored for linguists. What job is this course applicable to?…