Interpreting for Mental Health Encounters

What is it? Developed in collaboration with South London and Maudsley, Barnet, Enfield and Harringate and Camden and Islington Mental Health Trusts. Introduces mental health, explains the different types and their treatments, covers situations which you may interpret in and explains your role and responsibilities. Who is it for? SLAM Mental Health Trust want all…

Iraq Historical Allegations

What is it? Prepared for the Ministry of Defence. Combination of torture and mental health background information and core interpreter behaviours to train interpreters who will be interpreting for Iraqi POW’s. This course is to desensitise and prepare interpreters. Who is it for? Interpreters working for the Iraq historical allegations trials in Turkey. What is…

New York Department of Education Interpreter Preparation

What is it? Created in collaboration with the New York Department of Education. A course to introduce interpreters to the types of assignment they will be working with, equipment they will be using and how to complete the assignment. Who is it for? New York Department of Education have requested that all interpreters who work…

Over the Phone Interpreting Refresher

What is it? This course gives information about what to expect when you are working in Over The Phone interpreting for our partner, thebigword. Includes essential information about what calls are likely to be received and the expectations on customer service delivery. Who is it for? US ‘Over the Phone’ interpreters What is the benefit?…

Interviews under Caution

What is it? What an Interview Under Caution is in relation to DWP benefit fraud and how to interpret during an interview under caution Who is it for? All Interpreters What is the benefit? Know what is involved in DWP interpreting and prepare for the tasks Register/login

Tools to Help Interpreters

CPD Hours: 1 Cost: £free What is it? This course shares helpful tools used by interpreters all over the world to manage their day, work out travel arrangements and more Who is it for? All Interpreters What is the benefit? Learn about and utilise tools to help you with your day to day tasks Register/login

General Administration for Interpreters

CPD Hours: 1 Cost: £Free What is it? This course explains what is involved working as a freelancer and gives instructions on essentials such as registering as self-employed, paying tax and getting insured Who is it for? All Interpreters What is the benefit? Learn how to set yourself up as a self employed interpreter Register/login

Time Management

CPD Hours: 1 Cost: £free What is it? This course explores some of the ways to manage your time and prioritise workload. Who is it for? All linguists What is the benefit? Organise your days better and be more productive Register/login

Difficult Situations and Difficult People

CPD Hours: 1 Cost: £free What is it? How to respond to difficult people and situations during interpreting assignments. Processes you can utilised when dealing with these difficult situations. Who is it for? All Interpreters What is the benefit? Understand how to behave and respond to difficult situations at work. Register/login

Cultural Challenges in Interpreting

CPD Hours:1 Cost: £free What is it? This course confronts some of the more common challenges of working with different cultures, which differences you may have to overcome and preparing individuals to face these challenges. Who is it for? All Interpreters What is the benefit? Work better with people from different cultures Register/login

Confidentiality, Impartiality and Professionalism

Overview Who is it for? The course ‘Confidentiality, Impartiality and Professionalism’, explains the role of confidentiality, impartiality and professionalism in the interpreters line of work. It provides guidelines to work within and the impacts of these on clients and customers. What job is this course applicable to? Freelance face to face Interpreter Freelance Telephone (Over…

Unlocking your Emotional Intelligence in Interpreting

Overview Who is it for? The course ‘Unlocking your Emotional Intelligence in Interpreting’, introduces emotional intelligence, explaining what it is the science behind it. Hints and tips on how to use emotional intelligence in life. Although this is relevant to anybody, it has been specifically tailored for linguists. What job is this course applicable to?…