A Guide to Telephone Interpreting

We’ve teamed up with qualified and experienced Polish interpreter Agnieszka Kwiecien to deliver a 5-part mini-series on the key elements of Telephone Interpreting.

If you are new to interpreting, or just want to brush up your skills and learn some tips from someone with years of experience, then this is the resource for you!

Happy viewing!

Part 1: Introduction and Equipment

Part 2: Key Skills

Part 3: Customer Service

Part 4: Challenges

Part 5: Continuous Professional Development